Shannon was awesome! She answered all the questions my dad had, and really made the process as easy as possible. Would definitely recommend calling Shannon for all your hearing needs!
Joshua Jessen, on Google
Shannon was very helpful obtaining my records from another clinic and getting me up to date here locally. Christy did a great job figuring out the bugs on my phone app and getting me all set up. Great job!!!
Terry Kincer, on Google
Great service! Good prices!
Lonita June Priest, on Google
I'm sharing my experience at New Sound Hearing Center in LaMarque, Texas. A friend had told me about having gone there, and the service that a Miss Coldwell had given. I called and made an appointment with her, but unfortunately, because of Covid situations, had to cancel later in the week, Miss Coldwell followed up with me and reset my appointment. She even called and texted me the day before my appointment as a reminder. Seniors sometimes forget. Shannon's followup skills are remarkable! Every company searches for people just like this. I am also a Disabled Retired Veteran. In my personal dealings with the Veterans Association, i find it to be a tedious task to make as many calls just to get one appointment made, as well as what i have to do before the appointment. Miss Coldwell made it look as though she'd been doing this for years. Her positive attitude makes all the difference in the world. I now have my hearing aids at a cost of zero out of pocket expenses. I can certainly see Miss Coldwell as an advocate for our Veterans that do not have someone to help them in their desire to hear again. There are thousands of Veterans that fall into your hearing aid program, and i can certainly see Miss Coldwell in this position, making it a win win for everyone concerned. it speaks volumes of all her abilities to satisfy the customers. From the first time i walked in the door, to the day I left with my hearing aids, she accomplished over and above my expectations, as well as excelled in dealing with the Veterans Administration, and making this an experience i would reccommend to everyone.with hearing issues. Thank you from the very bottom of my heart. Kindest Regards, Paul E Kohler Retired First Class Sargeant US Army
paul kohler, on Google
Very helpful and friendly staff.
Tim Bond, on Google

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