Our Staff

Sarah Chittum, HIS

Sarah Chittum, HIS

Hearing Instrument Specialist

Sarah Chittum is a Hearing Instrument Specialist. Sarah is originally from Lufkin, Texas and moved to Galveston Area in 2014. Sarah became licensed as a Repair Technician when she began working at a private Audiology clinic in 2002. As soon as her mentoring audiologist saw her passion for saving hearing lives and how she excelled in patient care, she received her licensing from the state of Texas as a Licensed Hearing Aid Dispenser. Sarah was drawn to the profession because not only did she enjoy repairing hearing aids and becoming the “hero of the day” for whomever needed to hear better that day, but she really loved the way a patient would light up when hearing again for the first time.
Sarah strives to show her patients compassion and love as she believes her patients are friends like family.

Outside of saving hearing lives, Sarah loves swimming, camping and relaxing to the sound of the waves at the beach. She also loves hiking to see beautiful waterfalls and seeing her flowers bloom.

Shannon Coldwell, PSC

Shannon Coldwell, PSC

Patient Services Coordinator

I have been in the wellness industry for several years. I joined New Sound Hearing at the beginning of 2020. I enjoy assisting in the process of healing hearing lives and look forward to many years to come.

I am a native Houstonian and have been in the Galveston area for about 7 years. I like to spend my spare time with my 4 children and 2 delightful grandbabies.

Let’s Heal your Hearing Life!

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Customer Reviews

Very helpful and friendly staff.

Tim Bond, on Google

Great service! Good prices!

Lonita June Priest, on Google

We had a great experience with Sarah, she made us feel very comfortable. We learned some very important information about the whole process of what's involved in hearing aids. We highly recommend this company.

Rachel Rocha, on Google

I'm sharing my experience at New Sound Hearing Center in LaMarque, Texas. A friend had told me about having gone there, and the service that a Miss Coldwell had given. I called and made an appointment with her, but unfortunately, because of Covid situations, had to cancel later in the...

paul kohler, on Google

Shannon was very helpful obtaining my records from another clinic and getting me up to date here locally. Christy did a great job figuring out the bugs on my phone app and getting me all set up. Great job!!!

Terry Kincer, on Google

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