Our Staff

Sarah Chittum, HIS

Sarah Chittum, HIS

Hearing Instrument Specialist

Sarah Chittum is a Hearing Instrument Specialist. Sarah is originally from Lufkin, Texas and moved to Galveston Area in 2014. Sarah became licensed as a Repair Technician when she began working at a private Audiology clinic in 2002. As soon as her mentoring audiologist saw her passion for saving hearing lives and how she excelled in patient care, she received her licensing from the state of Texas as a Licensed Hearing Aid Dispenser. Sarah was drawn to the profession because not only did she enjoy repairing hearing aids and becoming the “hero of the day” for whomever needed to hear better that day, but she really loved the way a patient would light up when hearing again for the first time.
Sarah strives to show her patients compassion and love as she believes her patients are friends like family.

Outside of saving hearing lives, Sarah loves swimming, camping and relaxing to the sound of the waves at the beach. She also loves hiking to see beautiful waterfalls and seeing her flowers bloom.

Shannon Coldwell, PSC

Shannon Coldwell, PSC

Patient Services Coordinator

I have been in the wellness industry for several years. I joined New Sound Hearing at the beginning of 2020. I enjoy assisting in the process of healing hearing lives and look forward to many years to come.

I am a native Houstonian and have been in the Galveston area for about 7 years. I like to spend my spare time with my 4 children and 2 delightful grandbabies.

Let’s Heal your Hearing Life!

Natalie Griffin

Natalie Griffin

Audio Tech

Bio coming soon.

woman with ipad background

Customer Reviews

Shannon was very helpful obtaining my records from another clinic and getting me up to date here locally. Christy did a great job figuring out the bugs on my phone app and getting me all set up. Great job!!!

Terry Kincer, on Google

The new lady they have up front now is very confessional and done a fine job thank you

John Kainer, on Google

I had a very good experience with staff, Very nice and very professional, I felt very relaxed and I would or will recommend this center to ll.

JUAN HERNANDEZ, on Google

They did a fantastic job addressing everything and answering every question I had. They took a lot of time with the whole process to make sure I understood it all.

Rachel Koch, on Google

We are very pleased with the service and advice given at visit. We never feel rushed and easy to talk with specialist Sara Chittum. Sara is godsend.

Rose Ann Galicia, on Google

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